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Our R290 gas boasts high thermodynamic efficiency, making it a superior choice. Its environmentally friendly composition results in reduced greenhouse gas emissions, contributing to a cleaner planet. R290’s non-toxic and non-corrosive characteristics enhance safety during operation and maintenance. By harnessing the power of R290 in our hot water heat pumps, we prioritize energy efficiency and cost-effectiveness. 

  • FEATURES

Core features

Energy Efficient

By transferring heat from the air to heat the water, our heat pumps are 5x more energy efficient than traditional electric or gas systems.

Reduced Energy Bills

Greentech energy technology that reduces your household’s carbon footprint and your energy bills by up to 80%.

Easy Installation 

No solar panels, inverters, gas lines or canisters are needed. Rain or shine, you can enjoy hot water anytime.

24/7 Hot Water

Manufacturer’s guaranteed warranty. 7 years on the cylinder,5 years on compressor and 2 years on workmanship.  

Modern & Stylish
A stylish slim line single piece unit incorporates a top-mounted compressor with compact footprint
Highly Efficient

By transferring heat from the air to heat water, a heat pump is 5X more energy efficient than traditional electric or gas systems.

Handy Controller

Providing intuitive operation & helpful functions such as temp setting, timer & safety lock

Built in Frost Protection
Protecting the condenser from icing for complete peace of mind

Smart technology

Heat pumps utilise an ingenious technology to efficiently transfer thermal energy directly from the surrounding air and into the water, and so do not rely on direct sun or fossil fuels to provide an energy source.

Energy efficiency

Water heating accounts for nearly a quarter of the energy use and green house gas emissions in the average Australian home.

How it works

A fan draws in air, containing heat energy, across the evaporator
The evaporator turns the liquid refrigerant into a gas

The compressor pressurises the refrigerant into a hot gas

The hot gas inside the condenser coil heats the water inside the coil-wrapped tank

The refrigerant reverts back to a liquid after heating the water and continues to the evaporator for the process to start again

Product specification

Hot Water Heat Pump, 300L

Product specification:

Capacity: 300L

Power supply: 220-240V~, 1Ph, 50Hz

Unit dimension (ΦD×H): Φ640×2,010 (mm)

Packing dimension (L×W×H): 750×745×2,210 (mm)

Net / Gross weight: 130 / 144 (kg)

Low pressure protection: Yes

High pressure protection: Yes

Hot Water Inverter Heat Pump, 300L

Product specification:

Capacity: 300L

Power supply: 220-240V~, 50Hz

Unit dimension (ΦD×H): Φ650×1897 (mm)

Packing dimension (L×W×H): 750×745×2,210 (mm)

Net / Gross weight: 126 (kg)

Low pressure protection: Yes

High pressure protection: Yes

Hot Water Inverter Heat Pump, 270L

Product specification:

Capacity: 270L

Power supply: 220-240V~, 1Ph, 50Hz

Unit dimension (ΦD×H): Φ640×2,010 (mm)

Packing dimension (L×W×H): 750×745×2,210 (mm)

Net / Gross weight: 130 / 144 (kg)

Low pressure protection: Yes

High pressure protection: Yes

FAQs

How much water can PTR valve discharge per day?
The Pressure Temperature Relief (PTR) valve releases hot water when pressure inside the tank exceeds 850 kPa. This way, tank pressure is kept at an optimum level which ensures comfortable operation and safety. PTR valve releases hot water until the internal pressure gets balanced. So, there is no fixed volume of PTR valve water discharge per day.

The water coming out of the Condensate Drainage outlet is a part of the heat pump’s usual operation. As moisture from air gets densified on the cold evaporator surface, it forms thousands of water droplets which sometimes create a thin stream of water. Condensate overflow is not coming from the house’s water supply. So, it has no impact on the water bill or energy efficiency. Humid weather makes evaporators form more water droplets.

Condensate water should be discharged through a pipe to a relevant place for water drainage. It should not be stored or collected in buckets.

The running parameter of SLA Heat Pump Water Heater gives various sensor readings which indicate the status of the system. As a part of the remote assessment, SLA may ask to check the Running Parameters to understand if there is any problem with the system. Since these readings are taken from various sensors, the user cannot modify them.

A function called Weekly Legionella Boost increases water temperature to a certain level every week which prevents Legionella and other bacteria from growing in the tank-water. It is an automatic function which operates every week if the unit is kept turned ON or Stand-by.
ModelSLA-R25-
300D/N4D4
SLA-R25-
300D/N3D4
SLA-R18-
190D/N3A4
Heat Pump Mode300D/N4D4300D/N3D4465 W
Electric Heater Mode2000 W2000 W2000 W
Fast Heating Mode2480 W2610 W2465 W
ModelSLA310-R290- H25E0SLA260-R290- H25E0SLA200-R290- H18E0
Heat Pump Mode480 W480 W350 W

The normal operating sound pressure level for a heat pump water heater is below 60 dB(A). If the sound/noise pressure level exceeds 60 dB(A), users are encouraged to contact Smart Lifestyle Australia (SLA) with appropriate evidence for further investigation.

The acceptable noise pressure level for SLA heat pumps ranges from 48dB to 58dB, with a tolerable variation of ±2dB.

Sound measuring apps may have a certain amount of measurement error due to factors like environmental noise and air flow. The acceptable noise range in the user manual applies under appropriate conditions, ensuring minimum external noise. For accurate measurements:

  • Use a reliable sound measuring app or device.
  • Measure sound pressure from a distance of 1 meter.
Based on water conditions, one anode rod can last around 3 to 5 years. The anode rod is unlikely to wear out quickly.
The replacement cost may range between $175 to $275 excluding GST which involves the cost of one anode rod and call-out charge. The anode rod alone costs $25 excluding GST.
To ensure optimal system efficiency without losing performance, the default temperature is set to 50°C. This setting comes from simulations based on water heater performance, following the AS/NZS 4234 performance modelling standard. Additionally, this default setting has been registered and approved by the Greenhouse and Energy Minimum Standards (GEMS) and Victorian Energy Upgrades (VEU).
A transparent polythene cover safeguards the display during shipping or transport. If any moisture accumulates between the display and the cover, users can easily remove the thin outer layer.
Typically, a heat pump water heater takes around 4 hours on average to heat up the tank water up to set temperature. This duration increases in cold weather as air provides less thermal energy.
SLA does not recommend setting the timer ON unless necessary. The heat pump needs to run continuously to keep the water hot. If the timer is ON, the heat pump will not heat up the water during OFF time. To ensure continuous hot water and optimal performance, avoid using the timer unless absolutely required.
The SLA heat pump water heater performs a disinfection process every week, starting between 1 AM and 7 AM on the first day it’s powered on. The system automatically detects temperature drops and initiates disinfection as needed while it’s powered on. Please note that this heat pump complies with clause 7.2 of AS 3498:2020, and the legionella boost function cannot be turned off.

SLA heat pump water heaters should not be installed on off-peak meters because they require a constant electricity supply to operate efficiently.

Controlled load/off-peak meter plans allow devices to use power at lower rates during specific times, usually at night or on weekends. Conventional electric hot water systems use a lot of power, so they’re connected to off-peak meters to save costs.

In contrast, a heat pump water heater uses only about 20% of the energy of a conventional system and can achieve over 400% efficiency. Even when connected to the main circuit and left ON all day, it saves electricity.

Automatic defrost is a key feature that enhances operational efficiency in cold conditions. When the coil temperature drops to or below 0°C, the heat pump automatically reverses the refrigeration cycle to warm the coils and remove the frost. After defrosting, it resumes heating, ensuring a steady hot water supply.
Fast Heating Mode combines the Heat Pump Mode and boost E-heater Mode to quickly raise water temperature during peak demand for hot water. This dual heating method delivers hot water faster while still being energy efficient. It’s ideal for households with fluctuating hot water needs, ensuring comfort without compromising performance.
The tempering valve in a heat pump water heater regulates the temperature of hot water going to household taps. It mixes hot water from the heater with cold water to prevent scalding and ensures a steady supply of comfortable hot water. By maintaining a safe temperature, the tempering valve enhances user safety and improves the plumbing system’s performance.
The Pressure Temperature Relief (PTR) valve releases hot water when pressure inside the tank exceeds 850 kPa. This way, tank pressure is kept at an optimum level which ensures comfortable operation and safety. PTR valve releases hot water until the internal pressure gets balanced. So, there is no fixed volume of PTR valve water discharge per day.

A heat pump water heater does not actively create water pressure. The main water supply pressure pushes the water through the heat pump’s internal tank towards the house. The system uses a compressor and refrigerant cycle to transfer heat from the surrounding air to the water in the tank. This process heats up the water but does not pump or pressurize it.

Supply water pressure is the pressure of cold water supplied to the house. Water supply can vary based on local water supply conditions or the plumbing system design.
Insulation is required on copper pipes to minimize heat loss while hot water travels through them. By keeping the water warm, insulation helps maintain a consistent water temperature, enhancing overall performance and comfort. Additionally, it ensures that energy consumption is reduced, leading to lower utility bills and improved efficiency in heat pump water heater system.